Blog

Articles on the ethics and legislation of artificial intelligence, written for people who do not work in the field.

About these English versions

A weekly column on the ethics and law of artificial intelligence. These are the pieces in English — the ones on regulation, trust and safety, which travel beyond where they were written. The full archive runs to forty-odd articles in Catalan and Spanish.

AI news of the week: the Brevo attack, WhatsApp now charges for some messages, and a correction

An attack on Brevo altered forms on thousands of websites, WhatsApp Business now charges for some messages, and I correct two facts from the previous article.

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Knowing when to restock without setting up an ERP

Three simple steps to know when to reorder before you run out: the minimum, the alert and what to watch, with the example of a hardware shop.

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QR code scams: how to spot them and protect your business

Fake QR codes arrive by email, inside PDFs, or stuck over your own. The warning signs, the 30-second checks and what to do if you have already scanned one.

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AI news of the week: reporting a cyberattack within 24 hours, WhatsApp Business charges per message and a free guide to getting started with AI

AI news of the week: reporting cyberattacks within 24 hours, WhatsApp Business charging per message from October and a free guide for small businesses.

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AI in Catalonia: an observatory to watch algorithms at work and €600 million that cannot be applied for yet

The Catalan Government creates an AI and labour-market observatory, Spain announces a €600 million business voucher and the data-centre debate heats up.

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AI news of the week: scams disguised as AI tools, Kit Digital now pays for AI and what you have to label

Scams posing as AI tools, Spain's Kit Digital grant now covering AI, and the obligation to say so when a chatbot serves your customers.

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AI in Catalonia: four data centres in Anoia, a grant that has already closed and an AI gigafactory on the Ebro

Data centres in Òdena and Jorba, the ACCIÓ AI voucher that has already closed and the Móra la Nova gigafactory. What is real for a small business.

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A fake email from the tax office or social security: how to tell it is a scam

Fake emails from official bodies no longer have typos or clumsy designs. The signals that still work, the two-minute checks, and what to do if you have already clicked.

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Transcribing calls and visits: keeping a record of what was agreed

Most disputes do not start in bad faith — they start in a conversation nobody wrote down. How to keep a record, and what you must disclose before recording anything.

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AI news of the week: a ransomware attack run by AI agents, and what your provider keeps about you

This week's AI news for small businesses: an attack run by AI agents in 10 hours, how long your provider keeps your data, and introductory prices.

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AI news of the week: the AI Act postpones deadlines, WhatsApp starts charging and three AIs go down on the same day

This week's AI news that affects a small business: AI Act deadlines, WhatsApp charging from 1 October and three AI assistants down at once.

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Customers who have not bought from you in months: spotting it in time

Few customers leave angry: most just go quiet. How to build a list of those who have gone too long without buying, and what the automation must never do.

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Appointments nobody turns up to: reducing no-shows without hounding the customer

An empty hour is never recovered. The three moments of a reminder that works, why cancelling has to be easy, and what the automation must never do.

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Unpaid invoices: tracking receivables without chasing anyone

Money already earned is the worst-watched capital in many small companies. How to build a list of due dates that fills itself, and what the automation must never do.

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Digitising delivery notes and contracts without retyping them

Delivery notes and contracts are the papers that lose the most money without anyone noticing. How to digitise them properly and what to watch.

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That bargain supplier does not exist: checking a company is real before you pay

AI builds an impeccable fake website in an afternoon. The warning signs and the ten-minute checks to verify a supplier or a shop is real before you pay.

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Publishing content regularly without spending hours on it

A simple system with AI to publish every week without spending hours: topics from real customer questions, drafts you only have to review, and data kept under control.

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Easing a new employee's onboarding with AI

Let the new person ask an assistant instead of interrupting the team: onboarding by role, with data protected and kept inside the EU.

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AI for small businesses in Anoia and Igualada: where to start

A realistic guide to AI for businesses in Igualada and the Anoia region: where to start, what it really saves and which mistakes to avoid.

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MemorIA: no contact left behind

How to stop a contact getting lost between messaging, email and the web form, with a weekly summary of who is waiting for a reply.

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The virtual assistant that answers customers out of hours

Customers ask at ten at night. What an out-of-hours assistant should do — and what it must never do — with a practical example.

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Your team already uses AI (even if you do not know it)

The three real risks when a team uses AI with no rules, and why banning it does not work.

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Building an internal knowledge base that answers your team's questions

If it is always the same person answering the team's questions, you have a knowledge-distribution problem. How to build a knowledge base with AI on your own documents.

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Freelancer? Photograph the invoice, send it on WhatsApp and forget about it

With ParsIA you can send invoices by WhatsApp or Telegram and they get logged by themselves. No lost receipts, no lost Saturdays.

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The bot that answers quote requests in minutes

Whoever answers first usually gets the job. What a bot that replies to quote requests does and must not do, with a practical example.

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Fake emails and invoices made with AI: CEO fraud in 2026

Bad spelling used to give a scam email away. It does not any more. What to look at now that the text proves nothing, and the rule worth more than any detector.

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Fake AI apps and extensions: checking a tool before you install it

Malware dressed as an AI tool, reading everything you do in the browser. The warning signs, the five-minute checks and the one rule that protects a team.

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Passwords stolen with AI: protecting the accounts that matter

Generative AI has made phishing fluent, personal and cheap to run at scale. The warning signs, the four measures worth the effort, and the order to act in.

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We have been scammed: the first 24 hours

What to do in the first hour, the first four and the first day. The difference is not how sophisticated the scam was — it is the clock.

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Writing in your name with AI: where help ends and impersonation begins

A polished email written with AI is not a lie; an invented review is. Where the line sits when something goes out under your name, and the test that settles most cases.

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Who answers for an automated moderation decision

Automated moderation gets things wrong at scale. What the Digital Services Act requires, why the appeals queue is the only honest feedback loop, and what has to be reconstructable six months later.

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Article 50 of the EU AI Act: who has to disclose, and what

The Digital Omnibus postponed high risk, but not transparency: Article 50 has applied since August. The four duties, whose each one is, and what happens on 2 December.

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The EU AI Act for small companies: what it actually requires in 2026

A practical guide after the July 2026 Digital Omnibus: what applies to you today, what moved to December 2027, and six steps to comply.

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Mandatory AI training: what Article 4 of the EU AI Act really asks for

It applies to every organisation using AI, with no minimum size. What it actually requires, what is fear marketing, and the three things to do.

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AI makes things up: teaching your team to check

AI answers false things with complete confidence. What must always be verified and how to explain it to your team without banning anything.

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That video call was not him: spotting a deepfake before you pay or sign

Live video deepfakes have reached business calls. The warning signs and the verification rule that stops the scam working.

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They call you in your supplier's voice: how the voice-cloning scam works

Scammers already clone voices with AI to request urgent payments. The warning signs and the simple protocol that saves you the trouble.

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Your business has been impersonated: cloned sites, fake profiles and ads in your name

How to tell somebody is using your company's name to defraud others, the ten-minute monthly check, and what to do in the first hours.

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AI-generated fake reviews: how to spot them and what to do

How to spot fake reviews generated with AI, what to do if your reputation is attacked, and why buying reviews never pays off.

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Asked for a photo of your ID card? Learn when to say no

Sending a photo of your ID carries real risks. Where it is justified and where it is not, and six practical habits to protect your identity.

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The 5 most common mistakes when a small company starts with AI

The five mistakes that come up again and again when a small company starts with artificial intelligence, and what to do instead.

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Automating invoices in a small business (and getting hours back every month)

Keying invoices by hand is one of the tasks that steals most time from small companies. How to automate it safely, with a practical example and the privacy points to watch.

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